Shipping policy

 

 

Shipping Costs

We offer free shipping worldwide on orders over $250 AUD, except to countries not covered by Auspost. Orders are shipped from our warehouse in Byron Bay, Australia. 

 

Duties & Taxes

Duties & taxes are not included, The purchaser will be responsible for all VAT & Import Duties where applicable.

* A note for our US customers— Please note that our products are hand crafted in China and may be subject to high tariffs imposed by the US government when entering the USA. Please check the updated import tariffs before shipping to the US, as the situation is ongoing and constantly changing. As the customer you will be required to pay these tariffs by the courier, prior to or upon delivery. Refused packages will not be refunded until we have received the stock back from the courier, which can take some time. We apologize for the inconvenience to our US customers and we sincerely hope the situation is resolved soon.

 

How long will my order take to arrive?

We aim to ship your order within 1 business day. We send all orders from our warehouse in Byron Bay, Australia.